Privacy policy.

Effective Date: August 10, 2024
Business Name: Aidutech Solutions
Website: www.aidutechsolution.com
Contact Email: admin@aidutechsolution.com
Business Address: Unit 12 GF Retail Bldg, Belmont One Mall, Calajoan Minglanilla, Cebu, Philippines 6046

1. Introduction

Aidutech Solutions (“we,” “us,” “our”) values your privacy and is committed to protecting your personal data. This Privacy Policy outlines how we collect, use, store, share, and protect your information in compliance with the General Data Protection Regulation (GDPR) and the Philippines' Data Privacy Act of 2012 (DPA).

2. Data Collection

We may collect and process the following types of personal data:

  • Contact Information: Name, email address, phone number, postal address.

  • Account Information: Username, password, and other credentials.

  • Transaction Information: Payment details, order history, and shipping information.

  • Usage Data: IP address, browser type, time zone settings, operating system, and browsing behavior.

  • Communication Data: Email content, inquiries, and other communications.

We collect this information when you:

  • Visit our website or use our services.

  • Register for an account on our website.

  • Purchase products from our online store.

  • Contact us via email, phone, or through our website.

  • Subscribe to our newsletter or other communications.

3. Use of Personal Data

We use your personal data for the following purposes:

  • To Provide and Improve Services: Processing orders, delivering products, and enhancing our offerings.

  • To Communicate: Sending order confirmations, responding to inquiries, and providing customer support.

  • To Market: Sending promotional materials, offers, and newsletters (with your consent).

  • To Analyze: Monitoring website usage and customer preferences to improve our website and services.

  • To Comply with Legal Obligations: Fulfilling legal and regulatory requirements, including responding to legal requests.

4. Data Sharing

We may share your personal data with:

  • Service Providers: Third-party vendors, including payment processors, delivery services, and IT providers, who assist in running our business.

  • Legal Authorities: When required by law or to protect our legal rights.

  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred to the new entity.

We ensure that all third parties who process your data on our behalf comply with GDPR and the Philippines' Data Privacy Act.

5. Data Storage and Security

We store your personal data on secure servers located within the European Economic Area (EEA) and the Philippines. We implement appropriate technical and organizational measures to protect your data from unauthorized access, alteration, disclosure, or destruction.

Retention Period: We will retain your personal data for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, or resolve disputes.

6. Your Rights

Under GDPR and the Philippines' Data Privacy Act, you have the following rights:

  • Right to Access: Request a copy of the personal data we hold about you.

  • Right to Rectification: Request corrections to any inaccurate or incomplete data.

  • Right to Erasure: Request the deletion of your personal data, subject to certain conditions.

  • Right to Restrict Processing: Request the restriction of processing your data under specific circumstances.

  • Right to Data Portability: Request the transfer of your data to another service provider.

  • Right to Object: Object to the processing of your data for direct marketing purposes.

  • Right to Withdraw Consent: Withdraw your consent to data processing at any time.

To exercise these rights, please contact us at admin@aidutechsolution.com. We will respond to your request within one month.

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. You can manage your cookie preferences through your browser settings.

8. International Data Transfers

If we transfer your personal data outside the EEA or the Philippines, we ensure that appropriate safeguards are in place, such as Standard Contractual Clauses or other legally recognized mechanisms.

9. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website, and where appropriate, notified to you by email. The updated policy will be effective as of the date of posting.

10. Contact Information

If you have any questions or concerns about this Privacy Policy or your personal data, please contact us at:

Aidutech Solutions
Email: admin@aidutechsolution.com
Address: Unit 12 GF Retail Bldg, Belmont One Mall, Calajoan Minglanilla, Cebu, Philippines 6046

This Privacy Policy ensures that Aidutech Solutions complies with the legal requirements of both GDPR and the Philippines' Data Privacy Act, providing transparency and security in handling personal data.